Privacy Policy

Last Updated: 12 August 2025

Lenergy® (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, address, and other details you provide when contacting us or requesting a quote.
• Usage Information: IP address, browser type, pages visited, and other website activity data.
• Transaction Details: Information related to quotes, orders, and service agreements.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide services.
• Send updates, confirmations, and relevant communications.
• Improve our website and customer experience.
• Comply with legal obligations.
• Send marketing communications, promotions, and special offers related to our products and services, in compliance with applicable laws. You may opt out of these communications at any time by following the unsubscribe instructions or contacting us directly.

3. Sharing Your Information

We may share your information with:

• Trusted service providers who help us operate our business.
• Legal authorities when required by law.
• With your consent, for other purposes.

4. Cookies

Our website uses cookies to improve functionality and user experience. You can disable cookies in your browser, but some features may not work properly.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access.

6. Access and Correction

You can request access to, or correction of, your personal information by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: hello@lenergy.com.au
Phone: 1300 887 785